Efficient
WELL automates patient outreach activities such as appointment instructions, recalls, and prescription reminders – allowing your staff to do more with fewer resources.
Bidirectional
WELL supports conversational messaging, so patients can respond to messages with questions and build a strong relationship with your staff.
Intuitive
Staff users love WELL Health’s intuitive platform that makes communicating with patients as easy as simply typing a message.
Women's Health Partners
ChatAssist AI for Women's Health
Leverage AI-enabled conversations to increase support staff efficiency, streamline the appointment recall process, and create engaging patient experiences. ChatAssist AI is designed to assist patients with common tasks and questions, while blending the handoffs between AI and your team to provide an engaging patient experience.
Recalls
Keep patients on schedule with automated recalls for preventative care…
Keep patients on schedule with automated recalls for preventative care and regular follow-ups, such as annual mammograms and cervical cancer screenings.
Appointment Preparation
Reach out with automated, pre-visit instructions specific to their appointment type…
Reach out with automated, pre-visit instructions specific to their appointment type such as mammograms, DEXA scans, and pap tests.
Post-Procedure Follow-Up
Use scheduled outreach cadences to check in with patients…
Use scheduled outreach cadences to check in with patients to make sure they have the support they need after procedures.
Patient Satisfaction
Drive patient satisfaction with conversational SMS…
Drive patient satisfaction with conversational SMS; no app to download, and no waiting on hold.
Campaign/Broadcast Messaging
Reach large patient groups to help with patient education…
Reach large patient groups to help with patient education, procedure promotions, care gap closures, and office schedule changes.
Reminders Outreach
Automate reminders for appointment confirmations…
Automate reminders for appointment confirmations with pre-appointment instructions based on event type.
“[With WELL] We’re now seeing around 700 telemedicine patients a month and have been able to ramp up our ability to see patients virtually.”
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