Leveraging Artera’s Conversation Builder, ChatAssist AI, Cedars launched a 2-day COVID-19 Assessment in July 2022 across three pilot practices: Digestive Disease, Pain Center, and Children’s Health Center practices.
This new workflow created a better patient and staff experience, streamlining the screening process, reducing manual staff time spent screening, eliminating same-day cancellations, and, ultimately, the spread of the virus.
