UNC Health

WELL Enables UNC Health To Exceed Call Center Goals and Raise Referral Conversions by 45%

Renowned health system UNC Health used WELL to improve call center goals by 15% – 28%, leading to lower staff stress and increased morale.

“WELL has set us apart. Our ability to directly communicate to patients in their preferred method is huge. It really makes a difference.” – Velaire Elliott, Healthcare System Manager, Access and Clinical Integration.