Sansum Clinic ChatAssist AI

Nonprofit healthcare organization saved 159 hours of staff time over 10 days

Sansum Clinic increased efficiency for staff and patients using WELL ChatAssist AI. New technology further improved Sansum Clinic’s patient communications in key areas such as telehealth, portal enrollment, insurance verification, and COVID-19 vaccinations.

“It’s been life-changing. WELL has definitely given us a competitive advantage to continue in this industry.” — Jessica Acevado, Call Center Patient Access Manager, Sansum Clinic