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Houston Methodist

Houston Methodist coordinates a 50x increase in virtual visits through WELL

WELL helped Houston Methodist coordinate a surge in virtual care visits during the coronavirus pandemic, amounting to 50 times more virtual visits than prior to the pandemic. For in-person appointments, WELL enabled the health system to create a virtual waiting room for touchless patient intake for over 30 different outpatient clinics. 

“The ability to communicate back and forth, assuring patients that we are here for them both virtually and in-person is crucial as we continue to safely provide care in the midst of this pandemic,” said Tesha Montgomery, vice president of operations and patient access at Houston Methodist.