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Columbia Pain & Spine Institute

Pain management provider improves customer ratings by 23 percent in less than four months

Learn how Columbia Pain & Spine Institute improved customer ratings, reduced call volume, and reduced no-show rate within weeks of implementing WELL. 

“They don’t have to sit and leave messages and wait for a phone call back. If they have a question, they text us and we respond back to it.” — Christina Dorning, Lead Receptionist