Cedars-Sinai Kerlan-Jobe Institute

Busy orthopaedic practice reduces call volume by 20 percent and increases calls answered by a live person to 85 percent

Learn how Cedars-Sinai Kerlan-Jobe Institute (formerly Santa Monica Orthopaedic & Sports Medicine Group) used WELL to improve patient and staff satisfaction. 

“WELL has transformed our patient communications. It has blended naturally and intuitively into our practice operations, and we actively look for ways to use it even more.” — Siobhan Palmer, Director, Cedars-Sinai Kerlan-Jobe Institute