Effective
Deliver patient surveys by text message to receive 25 percent more responses. Customize surveys through text or embed a personalized link to your survey vendor.
Proactive
Monitor patient experience in real-time with sentiment analysis, enabling you to provide prompt service recovery and preempt negative surveys and online reviews.
Profitable
Direct satisfied patients to leave a review online at a review site of your choice to promote strong feedback and acquire new patients.
Promote positive reviews wherever patients search
Memorial Care uses WELL to increase patient engagement and deliver patient surveys and increase engagement
The enterprise health system saw a 35 percent increase in click-through rate and 25 increase in conversion rates.
Survey Delivery
Sentiment Analysis
Risk Management
WELL Analytics
Online Reviews
Real-Time Surveys
“WELL allows us to be more efficient in how we send out the RepuGen text surveys and achieve a higher response rate. Surveys are going out more quickly after the visits and now come from a number the patient will recognize. We are very pleased with the increased response rate.”
Related Resources
More Like This
