What is patient outreach?
At WELL, we believe patient outreach is just the beginning of a conversation. We enable two-way texting for healthcare so patients can respond and even initiate outreach to your healthcare organization.
Reach your entire patient population or a select group at once with campaigns, around patient education, vaccinations, or safety precautions.
Reach large groups of patients in advance of their appointment with updated information or instructions.
Automate recall messages for annual wellness appointments, preventive screenings, and follow-up appointments.
Automate referral appointment coordination to increase referral completion rates.
Send links to patient education by text message. Use content of your choosing, such as Wolters Kluwer Emmi™
Remind patients of upcoming appointments, delivering an automated and customized cadence of appointment reminders proven to reduce no-show rates. Embed telehealth links automatically directly into appointment reminders.
“Patients were asking for it. You can get text messages from your hairstylist or veterinarian — the technology is clearly available — why not receive them from your doctor’s office?”