Partners (WELL API)
Add the Powerful WELL Platform to Your Healthcare Application.
At WELL, we play nice with others. We welcome new partnerships with other Healthcare IT companies. We offer a full suite of APIs to make it easy to add our powerful communication platform to your application.
Partners for Success.
WELL offers easy API integration and works collaboratively with partners to develop new functionality. We believe in success together. Below are some the innovative partner companies that WELL has collaborated with.
Control the conversation with your patients.
WELL’s APIs enable you to piggyback on WELL’s industry leading HITRUST-grade infrastructure, omni-channel communication options, end-user platform, and EMR connectors – all from a single endpoint.
Increase your products’ engagement with WELL.
Add a patient communication layer to your product by integrating with WELL. Help your customers leverage the valuable clinical and administrative information. Use WELL to deliver information to patients via text, phone, email, and live-chat.
WELL offers both POST and GET APIs with support for::
- To number(s) (patient)
- From number (existing practice)
- Appt ID
- Message payload (text, image)
- Medium (email, SMS, phone, live chat, native app)
- Security (raw or encrypted)
Once integrated your content is automatically:
- Routed by our fault tolerant telco stack with retry capabilities.
- Protected by our HITRUST-grade infrastructure with encryption.
- Delivered to patients in your desired modality from a unified number.
- Logged for health systems in the WELL interface, which is staffed by live agents for service recovery.
Enable delightful patient experiences such as:
- Gift card for late appointments.
- Insurance card processing and eligibility status.
- On-time ride scheduling.
- Portal enrollment with unique token delivery.
- After-care summaries and treatment instructions.
- Automated statement delivery, claims status and payment requests.
- And thousands more….