Integrations

WELL routes all patient messages through one number — yours.

Connecting Best-of-Breed Solutions

Integrated Use Cases

Portal Enrollment

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Portal Enrollment
WELL integrates with Epic to deliver MyChart portal enrollment invitations by text message. This improves staff workflows, increases portal enrollment and activation, and helps health systems fulfill meaningful use criteria.

Patient Payments

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Patient Payments
WELL integrates with payment management vendors, including SwervePay and InstaMed, enabling advanced copay collection and online bill pay. Delivering mobile payment notifications via text message invites patients to easily pay their copay ahead of their appointment.

Patient Intake Forms

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Patient Intake Forms
WELL integrates with forms vendors, including Tonic, to improve patient intake. We provide a seamless and engaging way for you to collect information from your patients, including pre-registration and intake forms, eConsents, screening and risk
assessments, real time patient surveys.

Wayfinding

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Wayfinding
WELL integrates with wayfinding applications, such as MediNav from Connexient and Gozio Health, to provide true turn-by-turn directions, guiding patients from their car door to the doctor’s office.

Patient Education

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Patient Education
WELL integrates with patient education providers, including EmmiEngage and UpToDate by Wolters Kluwer, to deliver patient education by text message.

Patient Transportation

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Patient Transportation
WELL partners with patient transportation vendors, including Uber Health and Circulation, to ensure that a lack of transportation never stands in the way of receiving health care.

Analytics & Patient Data Management

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Analytics & Patient Data Management
WELL partners with data management vendors, such as Health Catalyst and Arcadia, to create stratified lists of patients who require follow-up. Together we ensure accurate risk scoring, help identify the highest value patient referrals, and deliver the communication to get referrals scheduled.

Care Management

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Care Management
Through streamlined patient communication WELL can improve care management for better outcomes and better margins.

Patient Experience Surveys

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Patient Experience Surveys
WELL partners with leading survey and sentiment analysis vendors, such as Binary Fountain, to improve the response rate of your patient surveys and reviews, monitor patient sentiment, and leverage patient satisfaction to improve customer service, team culture, and online reputation.

“Before, when the front desk took payment, staff had to manually enter it into the practice management system, which was a multi-step process. Auto-posting patient payments real-time is a huge win and saves on labor.”

Sally Martin
Director of Revenue Cycle Management, New Mexico Orthopaedics

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