Information Technology Solutions

WELL unifies patient communication for your health system by integrating with your EHR and patient-facing vendors.

Secure

WELL is HITRUST CSF Certified and Veracode Verified and leads the industry in healthcare technology security.

Scalable

WELL was built for enterprise and its architecture can scale whenever additional capacity is needed.

Integrated

WELL integrates with your EHR in real-time via API, FHIR, and HL72. We also integrate with the leading HIT vendors through our own flexible APIs.

Proven EHR integrations

Care Management

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Care Management
WELL enables patient outreach, care management program enrollment, appointment reminders, post-discharge management, referrals, and health risk assessment delivery, among other important patient communications that drive health outcomes.

Patient-Centric Messaging

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Patient-Centric Messaging
WELL delivers patient communication in the channel that they prefer — text, phone, and email.

Workflow Configuration

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Workflow Configuration
WELL allows you to create custom conversational messaging workflows from scratch or utilize an ever-expanding library of customizable messaging workflows.

Unified Communication

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Unified Communication
Route communications from disparate sources through a single channel to establish consistency and trust and provide transparency throughout the organization.

WELL Analytics

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WELL Analytics
WELL Analytics provides a broad data set drawn from multiple sources and exports to existing data warehouses. It provides enterprise-grade analytics capabilities, generating customizable reports for multiple stakeholders, so each one can measure, monitor, and alert on what matters.

Automations

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Automations
Allow staff members to focus on complex patient interactions by automating manual and repetitive messaging to provide consistent, high quality interactions for patients throughout their healthcare journey.

“What attracted me to [WELL] was how simple the interface looked. It looks familiar, and training people on it is pretty easy. You just log in and start typing.”

CALEB SANDFORD
Chief Operations Officer, Tiburcio Vasquez Health Center
“What attracted me to [WELL] was how simple the interface looked. It looks familiar, and training people on it is pretty easy. You just log in and start typing.”
Caleb Sandford
Chief Operations Officer, Tiburcio Vasquez Health Center
“We're always looking to move forward and expand to where it makes logical sense. Now it’s one of our better tools, and that’s for certain.”
Chad Nettleman
CIO, 360 Orthopedics
“WELL has been instrumental in helping us deploy timely communication to our scheduled patients with a digital agility we previously didn’t have.”
Darren Dworkin
SVP Enterprise Information Services and Chief Information Officer, Cedars-Sinai
"It's very user-friendly. We had a successful implementation without any major issues, which I can't say about many IT systems."
Manuel Pedroza
Chief Information Officer, Altura Centers for Health

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