Home Health Solutions

Automated texting for home health patients improves outcomes, drives patient satisfaction, and reduces hospitalization rates. No apps to download. No passwords to remember.

Informative

Ensure patients are prepared and informed in advance of their visits for more effective home health visits.

Intelligent

Monitor changes in status in real-time to ensure patients are safe and healthy. Patients complete surveys and report on critical outcomes.

Automated

Improve outcomes by automating communication around care plans and medication and ensuring patients can easily reach their care team.

WELL integrates with leading Home Health solutions

Day-of Appointment Reminders

Your patients should always know who is arriving and at what time. Reduce visit no-shows and keep your patients engaged throughout the care journey.

Scheduling

Allow patients to conveniently schedule and reschedule appointments by text message.

Medication Reminders

Reduce health status changes and hospitalizations related to poor medication adherence with friendly text reminders.

Care Plan Follow-Up Instructions

Send care plan and physical therapy instructions to your patients on-demand.

Telehealth Coordination

Use WELL to broadcast telehealth availability and provide a link to schedule a virtual visit or drive patients directly to the portal.

Patient Satisfaction Engagement

Send automated questions to identify unfavorable HHCAHPS responses before the survey arrives.

“Home health agencies need a better and scalable way to communicate with patients. After evaluating WELL, I immediately saw how their technology could solve Home Health’s most challenging communication gaps. This is a total game changer.”

Barbara Rosenblum

Founder, Strategic Healthcare Programs

ChatAssist AI for Home Health

Leverage AI-enabled conversations to increase home visit efficiency by ensuring patients are prepared in advance. ChatAssist AI is designed to assist patients with common tasks and questions, while blending the handoffs between AI and your team to provide an engaging patient experience.

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Related Resources

How WELL™ Empowers Patient Self-Scheduling through Epic App Orchard

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