This Cookie Policy describes the cookies that WELL Health Inc. (“WELL”, “we,” “us” or “our”) uses when you visit WELL’s main website (wellapp.com) and other websites that we own or control and link or refer to this Cookie Policy (together, the “Services”) and their subdomains, regardless of the medium in which the Sites are accessed by a user (e.g., via a web or mobile browser).

What is a Cookie?

A “Cookie” is a text file that is placed on your hard disk by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the Cookie to you. They cannot be used to run programs or deliver viruses to your computer.

  • A first-party cookie refers to a Cookie created by the domain of the website the user is visiting.
  • A third-party cookie is a Cookie that is placed by a domain other than that of the website the user is visiting.

A “Web Beacon” (also called a “pixel tag” or “clear GIF”) is a piece of computer code that enables us to monitor user activity and website traffic.

To learn more about Cookies, web beacons, and other data collection technology, visit www.allaboutcookies.org.

How Do We Use Cookies and other Data Collection Technology?

WELL and our authorized third-party service providers use Cookies, Web Beacons and other similar technology (together, “Data Collection Technology”) on our Services to help us improve your online experience and to keep our Services secure. WELL uses data gathered about website activity (e.g., demographic data, browser type, IP address, pages visited, the day and time of visit) to recognize past users, better understand the interests of users and website visitors, and to improve the website to enhance the visitor experience.

The cookies we use generally fall into one of the following categories:

CATEGORY OF COOKIES WHY WE USE THESE COOKIES
Strictly Necessary Cookies These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Social Media Cookies These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

Please note that the Cookies that we use may change from time to time.

WELL will treat any Personal Information collected through our use of Data Collection Technology in accordance with our Privacy Policy.

If you have any questions or need further information about our cookie practices, please contact us at privacy@wellapp.com.

Your Choices; Managing Cookies

There are a number of ways you can control how information is collected from cookies on WELL and how that information is used.

Your Browser Settings

  • Cookies can be managed through browser settings. Should you choose to decline or block cookies by adjusting your browser settings, some or all of our Services may not be functional or accessible to you.

Third-party opt-outs

Effective Date: May 11, 2021 

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