Cerner and WELL are collaborating with the goal of enhancing patient communication.
The WELL communication hub now powers the Cerner HealtheLife℠ patient portal. Unified communications across WELL and the HealtheLife℠ portal are designed to help advance patient access and enhance practice efficiency.
Cerner + WELL
Cerner’s collaboration with WELL is a new partnership that aims to unify disjointed communication while enabling patients to text with their providers, using their preferred methods of communication. Tapping into the root EHR, Cerner Millennium®, the collaboration between WELL and the Cerner HealtheLife℠ portal is aimed at helping elevate the patient experience while reducing staff inefficiencies and improving patient adherence at Cerner client locations.
Patients reached through WELL
Messages transacted by WELL per year
WELL end-user rating
on KLAS, G2, and Capterra
Powered by WELL™
Cerner HealtheLife℠ messaging will be powered by the same engine as the core WELL communication hub.
Reach your entire patient population or select patients based on certain criteria with actionable messaging. Patients can ask questions, schedule appointments, or enroll in a care management program. Boost Cerner patient engagement across your tech stack.
WELL was built for enterprise and its architecture can scale whenever additional capacity is needed.
WELL has developed deep integration capabilities with the Cerner HealtheLife℠ patient portal and is integrated into the EHR, Cerner Millennium®.
WELL gives administrative and staff users the ability to configure the platform without requiring support tickets and batch uploads.
WELL Analytics provides a broad data set drawn from multiple sources and exports to existing data warehouses. It enables enterprise-grade analytics, offering customizable reports for multiple stakeholders, so each one can measure, monitor, and alert on what matters.
WELL integrates with a variety of HIT vendors, including solutions in the Cerner portfolio (i.e. Tonic, Xealth, Simplee, Kyruus) and the Cerner HealtheLife app.
“Cerner is committed to making it easier for providers to create the engaging, comprehensive health care experiences that patients expect and deserve.
By bringing patient data from different systems and streamlining in one unified view, we are strengthening our clients’ ability to build meaningful relationships with patients through a convenient, digital experience that has become a part of everyday life.”