Cerner and WELL are collaborating with the goal of enhancing patient communication.

The WELL communication hub now powers the Cerner HealtheLife℠ patient portal. Unified communications across WELL and the HealtheLife℠ portal are designed to help advance patient access and enhance practice efficiency.

Flexible

WELL aims to help improve onboarding, and provide administrative and staff users the ability to configure the platform without requiring support tickets.

Scalable

WELL and Cerner were built with enterprise health systems in mind, and the architecture can scale whenever additional capacity is needed.

Integrated

WELL software integrates with the full Cerner patient administration system in near real-time via API. The WELL platform integrates with the leading HIT vendors through our own flexible APIs.

Cerner + WELL

Cerner’s collaboration with WELL is a new partnership that aims to unify disjointed communication while enabling patients to text with their providers, using their preferred methods of communication. Tapping into the root EHR, Cerner Millennium®, the collaboration between WELL and the Cerner HealtheLife℠ portal is aimed at helping elevate the patient experience while reducing staff inefficiencies and improving patient adherence at Cerner client locations.

31 Million

Patients reached through WELL

1 billion

Messages transacted by WELL per year

44 NPS

WELL end-user rating

Top Rated

on KLAS, G2, and Capterra

Powered by WELL™

Cerner HealtheLife℠ messaging will be powered by the same engine as the core WELL communication hub.

Engagement

Reach your entire patient population or select patients based on certain criteria with actionable messaging. Patients can ask questions, schedule appointments, or enroll in a care management program. Boost Cerner patient engagement across your tech stack.

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Engagement
Reach your entire patient population or select patients based on certain criteria with actionable messaging. Patients can ask questions, schedule appointments, or enroll in a care management program. Boost Cerner patient engagement across your tech stack.

Enterprise Ready

WELL was built for enterprise and its architecture can scale whenever additional capacity is needed.

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Enterprise Ready
WELL was built for enterprise and its architecture can scale whenever additional capacity is needed.

Cerner Integration

WELL has developed deep integration capabilities with the Cerner HealtheLife℠ patient portal and is integrated into the EHR, Cerner Millennium®.

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Cerner Integration
WELL has developed deep integration capabilities with the Cerner HealtheLife℠ patient portal and is integrated into the EHR, Cerner Millennium®.

Flexibility

WELL gives administrative and staff users the ability to configure the platform without requiring support tickets and batch uploads.

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Flexibility
WELL delivers fast and efficient onboarding and gives administrative and staff users the ability to configure the platform without requiring support tickets and batch uploads.

WELL Analytics

WELL Analytics provides a broad data set drawn from multiple sources and exports to existing data warehouses. It enables enterprise-grade analytics, offering customizable reports for multiple stakeholders, so each one can measure, monitor, and alert on what matters.

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WELL Analytics
WELL Analytics provides a broad data set drawn from multiple sources and exports to existing data warehouses. It enables enterprise-grade analytics, offering customizable reports for multiple stakeholders, so each one can measure, monitor, and alert on what matters.

Integrations

WELL integrates with a variety of HIT vendors, including solutions in the Cerner portfolio (i.e. Tonic, Xealth, Simplee, Kyruus) and the Cerner HealtheLife app.

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Integrations
WELL integrates with a variety of HIT vendors, including solutions in the Cerner portfolio (i.e. Tonic, Xealth, Simplee, Kyruus) and the Cerner HealtheLife app.

“Cerner is committed to making it easier for providers to create the engaging, comprehensive health care experiences that patients expect and deserve.

By bringing patient data from different systems and streamlining in one unified view, we are strengthening our clients’ ability to build meaningful relationships with patients through a convenient, digital experience that has become a part of everyday life.”

David Bradshaw
Senior Vice President, Consumer and Employer Solutions, Cerner

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