Director, Data Science

Location: United States

WELL is a patient communication infrastructure for healthcare. We enable enterprise health systems, private practices, and vendors to conduct seamless conversations with patients across multiple channels — including texting, email, telephone, and live chat. 

With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to converse with patients in real time, ensuring patients feel heard while driving staff efficiency and increased revenue.

Founded in 2015, WELL is based in Santa Barbara, California and is the highest rated patient engagement software on G2. WELL serves many of the country’s leading health systems and more than 20 million patients. 

WELL is proud to have been named one of the 2020 Central Coast Best Places to Work by the Pacific Coast Business Times and one of the 2020 Best Places to Work in Healthcare by Modern Healthcare. To learn more about WELL, please visit our LinkedIn.

SUMMARY

WELL is looking for an experienced Director, Data Science to join our growing organization. This person would report to our CTO, and lead a team of data scientists, data engineers, and data analysts. You are someone that is excited about being a pioneer in the healthcare technology space. You enjoy solving complex business problems in a fast-paced, collaborative, and inclusive environment. 

As a Data Science Director you will work with Product and Application Engineering teams to implement new capabilities, manage existing data resources, and innovate in the areas of machine learning and predictive analytics. In this role you will split your time between hands on development focused around machine learning and predictive analytics, and managerial activities.

RESPONSIBILITIES 

  • Contribute to the system architecture and infrastructure decision making processes
  • Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies
  • Mentor and support your team
  • Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems 
  • Share your passion for staying on top of tech trends, experimenting with and learning new technologies
  • Collaborate with product managers, and deliver robust cloud-based product features and insights that improve patient’s lives
  • Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance

REQUIREMENTS 

  • Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field is required, Master's Degree is strongly preferred
  • 4+ Years of Data Warehouse Experience with Oracle, Redshift, PostgreSQL, etc.
  • 3+ years experience as a people manager
  • Healthcare experience
  • Experience mentoring and managing Data Scientists and Data Engineers
  • Significant experience with machine learning models and analysis of large data sets
  • Demonstrated strength in SQL, data modeling, ETL development, and data warehousing
  • Coding proficiency in at least one modern programming language (Python, Ruby, Scala, Java, etc.)
  • Proven track record of sharing outcomes through written communication, including an ability to effectively communicate with both business and technical teams
  • Experience with Linux/UNIX
  • At least 1 year of experience with Amazon Web Services (AWS), Microsoft Azure or another public cloud service
  • Strong interpersonal skills and the ability to communicate complex technology solutions to senior leadership to ensure alignment and drive progress

BONUS 

  • Extensive experience working with AWS with a strong understanding of Redshift, EMR, Athena, Aurora, DynamoDB, Kinesis, Lambda, S3, EC2, etc.
  • Experience with Looker and/or Tableau
  • Experience with NLP

LOCATION

WELL is headquartered in Santa Barbara, CA and has a satellite office in Orange County, CA. Today, all WELL positions are remote, and we are looking forward to when our company returns to in-office work. We are open to candidates that are looking for a permanently remote role depending on their level of experience. Historically, remote team members visit the Santa Barbara office regularly, and we’ve found that works best when they are on the West Coast, specifically in Southern California.

PERKS AND BENEFITS

Fantastic remote company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.

Workplace groups – company committees available for all to join (Diversity & Inclusion and Workplace Engagement).

Learning and development – frequent events and tools available to help our employees #PursueGrowth.

Career mobility – we promote from within and have opportunities for employees to transfer between teams. 

Santa Barbara office perks: dog-friendly office, healthy (and unhealthy snacks), Kombucha on tap, light-filled space, Sonos workplace, ergonomic desk setup, and the occasional taco truck.

MacBook Pro provided

Unlimited vacation/PTO and a flexible work schedule 

Generous equity package

Full health benefits – medical/dental/vision 

 

 

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status. 

WELL is dedicated to creating an inclusive and diverse workplace, where everyone feels safe to be themselves and express their thoughts and opinions. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

 

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