Enterprise Sales Development Representative (ESDR)

Location: Santa Barbara, CA

WELL is a patient communication infrastructure for healthcare. We enable enterprise health systems, private practices, and vendors to conduct seamless conversations with patients across multiple channels — including texting, email, telephone, and live chat. 

With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to converse with patients in real time, ensuring patients feel heard while driving staff efficiency and increased revenue.

Founded in 2015, WELL is based in Santa Barbara, California and is the highest rated patient engagement software on G2. WELL serves many of the country’s leading health systems and more than 20 million patients. 

WELL is proud to have been named one of the 2020 Central Coast Best Places to Work by the Pacific Coast Business Times and one of the 2020 Best Places to Work in Healthcare by Modern Healthcare. To learn more about WELL, please visit our LinkedIn.


WELL is looking for an Enterprise Sales Development Representative (ESDR) to join our fast-paced, growing sales organization. As an ESDR at WELL, you will be a member of the talented Sales Development Team and work under the guidance of our Inside Sales Manager.

ESDRs are responsible for identifying, developing, and engaging key stakeholders at top enterprise healthcare organizations. You will partner with Territory Enterprise Account Executives to strategically create and convert sales opportunities.  

This is an exciting role for someone with previous SDR or Account Executive (AE) experience that is looking to advance their sales career. This is not an entry level position. You are a growth-minded sales professional, and you are eager to improve your skills, take on new challenges, and make an impact. You are passionate about pursuing growth; there is a path for successful ESDRs to be promoted into Account Executives.


  • Consistently generate new business opportunities to fuel our Territory Enterprise Account Executives’ pipeline
  • Work early stage opportunities – building champions, running demos, and providing AE support until a opportunity hand-off can be made 
  • Understand the enterprise healthcare industry (Top 1000 Largest National Health Systems) and WELL’s unique value within it 
  • Strategic regional research and pre-call planning and post call follow-up 
  • High volume of daily outreach via cold calling, email, and LinkedIn 
  • Collaborate with peers, AEs, Enterprise Directors, and sales leadership to hone and develop outreach strategies 


  • 1-2 years of SDR or AE experience
  • 1+ years of CRM experience (ideally Salesforce) 
  • Innate interest in start-ups, sales, and technology
  • Strong desire to grow personally and professionally in Sales 
  • Optimist and an insatiable desire to never stop learning
  • Team player that enjoys challenges 


  • Healthcare experience
  • Entrepreneurial spirit


Today, all WELL positions are remote, and we are looking forward to when our company returns to in-office work. This position will eventually work full-time out of our Santa Barbara, CA headquarters when our team returns to the office.


Fantastic remote company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, cooking classes, book clubs, etc.) and daily fun brought to you by many creative Slack channels.

Engaged workplace – numerous company committees available for all to join (Diversity & Inclusion Workplace Engagement).

Learning and development – frequent events and tools available to help our employees #PursueGrowth.

Career mobility – we promote from within and have opportunities for employees to transfer between teams. 

Santa Barbara office perks to look forward to: dog-friendly office, healthy (and unhealthy snacks), Kombucha on tap, light-filled space, Sonos workplace, ergonomic desk setup, and the occasional taco truck.

Unlimited vacation/PTO and a flexible work schedule 

Generous equity package

Full health benefits – medical/dental/vision

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status. 

WELL is dedicated to creating an inclusive and diverse workplace, where everyone feels safe to be themselves and express their thoughts and opinions. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

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