Use Case: Care Management

WELL unifies patient communication for your health system by integrating with your EHR and patient-facing vendors.

Resource Utilization

Automate communication to remind patients of their upcoming appointments for Medicare Wellness Visits, due labs, screenings, immunizations, or post-discharge follow-up.

Reduce Gaps in Care

Reduce gaps in care by ensuring patients present for scheduled appointments, recalls, and referrals.

Better Outcomes

Improve patients’ health and reduce 30-day admits by improving preoperative care, care plan adherence, and post-acute care through targeted patient communication.

Automated Patient Outreach

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Automated Patient Outreach
Allow patients to schedule and reschedule their appointments by text message, without downloading an app. Intelligent chatbot algorithm fused with recalls allows healthcare communities to send patients preventative care outreach to close gaps in care.

WELL Analytics

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WELL Analytics
Using predictive model, get insight into patient behavior and optimize the workflow for better clinical outcomes, higher patient satisfaction and increased cost savings

Appointment Reminders

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Appointment Reminders
Remind patients of upcoming appointments with the best appointment reminder service, delivering an automated and customized cadence of appointment reminders proven to reduce no-show rates.

Post-Discharge and Chronic Care Management

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Post-Discharge and Chronic Care Management
Send patients reminders to take medication and adhere to care plans. Automate post-discharge outreach to assess the risk of adverse events and trigger alerts to case managers.

Referrals

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Referrals
Automate referral appointment coordination to increase referral completion rates and keep referrals in network.

Health Risk Assessment

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Health Risk Assessment
Broadcast health risk assessment questionnaires to specific patient cohorts for initial triage, monitor inbound responses via personalized patient channel.

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