WELL deepens Epic integration through App Orchard

July 2, 2019 - by Pamela Ellgen


WELL and Epic go back. Way back.

WELL developed its patient communication platform to integrate seamlessly with Epic. Our first Epic client was Cedars-Sinai in 2016. Enterprise health systems across the country soon followed.

Now, WELL has been accepted to the Epic App Orchard, which will give us even deeper integrations and increased functionality. It also strategically positions WELL for greater exposure to Epic customers and illustrates how WELL can help them communicate with their patients.

Epic experts

WELL has more than 30 years of collective experience at Epic. Team members from integration engineering, strategic partnerships, and implementation know Epic inside and out. Together, we use our expertise to help our clients get the most out of the EHR.

Integration successes

Epic clients use WELL to improve portal enrollment in MyChart. After implementing WELL, Cedars-Sinai increased portal enrollment by 19% in five months, with some specialty clinics achieving increases as high as 67%.

WELL plus Epic

There’s no doubt about it: Epic is an extraordinary system of record. When it comes to internal documentation, it’s one of the best platforms out there.

In order to realize Epic’s full potential, you need a communication platform that can draw information from the EHR to reach your patients in a way that’s most convenient for them — enabling flexible, open-ended communication with your health system.

WELL’s state-of-the-art platform can integrate seamlessly with both Epic and other third-party vendors, helping you drive portal enrollment, streamline workflows and communication, reduce call volume, improve billing, analyze patient sentiment, and much more.♥

Get Started

Find out how the WELL enterprise communication hub can make it easy to engage patients for a world-class clinical and administrative experience.