drop in referral call volume
increase in referral acceptance rate
reduction in staff time on the phone
"We’ve discovered that people can’t ignore text messages; it’s just ingrained in us. Those are minutes we can have back. And we can focus on the patients who need our undivided attention.”
— Tina Kelley, Practice Relations Manager, Mountain View Medical Center
Fully-Automated Appointment Scheduling
Allow patients to schedule and reschedule their appointments by text message, without downloading an app.
Send pre-appointment instructions so that patients arrive prepared for their appointment.
Remind patients of upcoming appointments with the best appointment reminder service, delivering an automated and customized cadence of appointment reminders proven to reduce no-show rates.
Patients who confirm appointments are more likely to show up for them.
Automate recall messages for annual wellness appointments, preventive screenings, and follow-up appointments.
Automate referral appointment coordination to increase referral completion rates.