WELL syncs in real-time with your EHR to read appointment status and patient details. Based on your customizable automations, patients receive an appointment reminder.
Patients can respond as they would in natural conversation. NLP recognizes conversational language and continues with the automation, increasing patient engagement without increasing staffing levels.
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Ensure patients are prepared by reminding them of pre-appointment instructions.
Things can change at a moment’s notice. WELL allows you to easily update automations in moments to keep patients informed of the latest protocols.
Touchless intake keeps patients and staff safe while improving operational efficiencies and patient satisfaction.
Staff can enter automated conversations — allowing patients to experience a seamless conversation.
I’m here.
Great! Please complete intake paperwork by tapping here: http://intakeform.ly/123
oops forgot my mask.
Not a problem, Miles! We’ll have a staff member meet you at the door with a mask when we’re ready to see you.
With 22 locations and more than 200 providers, the health system was looking for a more up-to-date patient engagement tool.
“We needed more timely communication with patients.” said Karen Handy, VP Operations, Sansum Clinic. Sansum also saw a 269 percent increase in appointment confirmations and a 19 percent drop in no-shows within three months of implementation.
Learn how WELL can increase value for your organization by launching our ROI calculator.
